LAST UPDATE: 2020/07/28

Digital credit and consumer protection

The fourth episode on "Digital credit and consumer protection" discussed how digital credit enables consumers to access a line of credit or advance which they agree to repay wi​thin a specified period of time. Loan decisions are automated and can leverage traditional sources of data, such as demographic profiles and credit bureau data, as well as non-traditional digital data, such as telecommunications data (voice, airtime), financial transaction data and social media data. This session examined the impact of COVID-19 on digital credit and consumer protection practices during the pandemic.


Participation was open to ITU Member States, Sector Members, Associates and Academic Institutions and to any individual from a country that is a member of ITU who wishes to contribute to the work. This included individuals who are also members of international, regional and national organizations.​​​

Watch full webinar from

Other news

AI for Good: Global Impact
Unlicensed Digital Investment Schemes
Digital credit and consumer protection
Big data, machine learning, consumer protection and privacy
Using digital financial services to curb the threat of the pandemic
Guidelines for parents and educators on Online Child Protection
Child Online Protection
Guidelines for industry on Child Online Protection
Policies for Digital Transformation
Main Indicators of ICT Sector 2019 year