Communications service
CRC

CRC shall undertake regulatory interventions to develop voice and internet service provisions, effective and fair competition environment and to ensure provision and accessibility of best quality services to public subject to the Communications Law.

Regulations on telecommunication services shall be functioned in accordance with the Communications Law, Radio Wave Law, Competition Law and other relevant legislations.

Following services are considered as telecommunication services:

  • Voice service
  • Internet service

Voice service

As voice service is considered as basic telecommunication service it is mandatory for voice service operators. Formerly, telephone service licenses were granted based on the type of technology that was being offered by the operator. Followings are the types of former telephone service licenses:

  • Fixed telephone service (PSTN)
  • Mobile cellular telephone service (GSMA, CDMA etc.,)
  • Internet telephone service (Voice over IP)

CRC revised its licensing regulation in consideration with technological development and international regulatory trend and renewed licensing classification harmonizing with technology neutral licensing principle with its resolution #6 in 2014 (please see License classification of Communications services). In the new classification operators shall provide telephone service under the voice service license using any kind of technology except from technology requiring radio spectrum.

Radio spectrum for mobile cellular voice services shall be granted through bidding process in accordance with the Radio Wave Law.

Internet voice service operators shall run their services in accordance with “Regulation on VoIP” approved with resolution #39 in 2014. CRC has not being regulated voice service transmitted through public internet over PC-to-PC using any software application or only for purpose of private communication within an organization without using any telecommunication numbering.

Regulation documents for voice service:

  • General terms and conditions on network establishment and service provision licenses
  • Regulation on VoIP
  • Terms and conditions on voice services

Internet service

Internet service was classified as independent license type before 2014. In accordance with technology convergence and international regulatory trend CRC considers internet and voice service should be categorized under one license type – “Information communication service” (please see resolution #6, 2014, License classification of Communications services). 

Regulation documents for internet service:

  • General terms and conditions on network establishment and service provision licenses
  • Terms and conditions on internet service

Regulation on internet exchange service.

Dashbalbar
LAST UPDATE: 2015/12/15
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