Introduction and structure
CRC

INTRODUCTION AND ORGANIZATIONAL STRUCTURE

 
The CRC is an independent Mongolian Government Regulatory Authority. The CRC was established by the Communications Act of 2001, and is charged with regulating and supervising a wide range of subjects including competition issues, the provision of networks and services for fixed line and wireless telecommunications, television, radio, and satellite transmission, spectrum management, postal services and the Internet to ensure that the public interest is well-served.

The CRC's jurisdiction covers all regions of Mongolia.

In September of 2009, CRC approved “The Strategy and Action Plan for 2009-2013 year”, and we are implementing related measures in each year action plan.

 CRC mission

The Commission’s mission is to advance the development of ICT, Telecommunication and Postal sector in Mongolia to make it an efficient, competitive and less intervened communications sector which meets the needs of the Mongolian people. 

 Our values

  • Fairness;
  • Transparency; and
  • Efficiency.

CRC main objectives

  • To facilitate access to safe, reliable and affordable ICT and Broadcasting networks and services by pursuing, where appropriate, a commercially viable and competitive environment;
  • To support innovation and expansion in ICT, Broadcasting and Postal markets, through the efficient and impartial oversight of network and service providers and the enforcement of their obligations including the USOF.
  • To protect the interests of users of networks and services in the sector in which we regulate.
  • To Increase tele-density and access to ICT and Telecommunications services in the country at affordable prices,
  • To establish an interconnection regime that allows fair, transparent, prompt and equitable interconnection,
  • To re-balance tariffs so that the objectives of affordability and operator viability are met in a consistent manner,
  • To protect the interest of consumers and to address general consumer concerns relating to availability, pricing and quality of service and other matters,
  • To monitor the quality of service provided by the various operators.

In order to support our mission, values and objectives, the CRC employs the following workplace principles:

  1. Well-informed – Through research, investigation, inter-agency co-operation, ongoing public consultations, and by monitoring and resolving complaints and disputes data, we commit to operating from a solid base of evidence.
  2. Openness – By publishing objectives, procedures, annual strategic plans, divisional remits and responsibilities, decision-making processes, the reason for our decisions, an Annual Report, and by conducting open consultations, we seek continuously to engage with our stakeholders to inform them, and to have them inform our policy decisions.
  3. Timeliness – By setting organizational timeframes and goals for granting licenses, consultations, investigations, adjudications, resolution of disputes, and by publishing these timeframes, we are committed to providing an efficient service without sacrificing thoroughness.
  4. Professionalism – By adhering to best practice and laws on handling confidential information, adopting international standards, committing to staying informed, setting and meeting deadlines, and by offering an open complaints channel, we seek to reflect a consistently high level of professionalism in everything that we do.
  5. Accountability – By evaluating our own effectiveness and publishing these findings in our Annual Report to the State Ikh Hural; operating a complaints procedure; assigning particular functions to named individuals; providing an appeals process; an independent external auditing process; and in setting out open consultation, decision-making and complaints processes; the CRC is fully accountable for its actions.
  6. Quality human resources – By ensuring that we employ the best staff available; training these people in the CRC’s methods of carrying out its operations; giving individual contracts setting out clearly what is expected of them; affording them comprehensive training to improve skills and ensuring they receive annual appraisals; offering a competitive salary and an incentive bonus scheme; we are committed to attaining higher staff standards.

 

CRC organizational structure

The Commissions Chairman leads the Commission as head of the agency. The CRC Consists of six (6), appointed by the Prime Minister for six-year terms. The Prime Minister appoints the Chairman and CEO. ( http://crc.gov.mn/en/k/1/c )

The Commission has General-Secretary of the Commission, Internal audit and five operating departments that implement the following functions:

 

  1. General-Secretary of the Commission- The General-Secretary shall be the principal officer of the Commission and shall exercise powers under the control of the Chairman and related regulation of the Commission. Subject to direction of the Chairman, the General-Secretary shall exercise the powers and perform such other functions for maintaining the dignity and efficiency of the Commission meeting.
  2. Internal audit-To provide an independent assessment of the organization's risk and performance management, governance and internal control systems and support to improve them.
  3. Department of Administration and Cooperation-general counsel and legal advisory, consumer protection, investigations team, compliance, complaints and dispute resolution, public relations, administration, finance, international relations, human resource and training, IT and website management.
  4. Department of Regulatory Policy Implementation-licensing, development of standards, technical aspects of interconnection, numbering assignments, technical requirements and Internet affairs.
  5. Department of Radio Frequency Regulation and Monitoring-radio frequency spectrum planning, technical analysis, radio frequency allocation and management, radio frequency monitoring and inspections, radio frequency utilization licensing and broadcasting. 
  6. Department of Market and Tariff Regulation-market strategy analysis, market research statistics, competition and network access, tariff and interconnection, and USO. 
  7. Department of Postal Services Regulation-international, domestic postal and parcel service licensing and regulation, interconnection, define reserved areas of postal service and USP, postal zip code assignment and regulation.
Dashbalbar
LAST UPDATE: 2016/11/03
News
International Girls in ICT Day
International Girls in ICT Day
04.26
CRC DELEGATES PARTICIPATED IN THE ABU DIGITAL BROADCASTING SYMPOSIUM 2016
The 2016 ABU Digital Broadcasting Symposium was organized by the Asia-Pasicifc Broadcasting Union from 29 February to 3 March, 2016 in in Kuala Lumpur, Malaysia under the theme “Innovating Digital Connections”.
11.08
CRC DELEGATES SUCCESSFULLY PARTICIPATED IN THE 2ND ANNUAL ASIA-PACIFIC SPECTRUM MANAGEMENT CONFERENCE
The 2nd Asia-Pacific Spectrum Management Conference and Asia-Pacific Digital Societies Policy Forum 2016 were designed for Policy Makers, Regulators, and organizations related to National Spectrum management, jointly organized by ITU and the Asia-Pacific Telecommunity (APT) between 25th and 28th of April 2016, in Bangkok, Thailand.
11.08
ITU REGIONAL DEVELOPMENT FORUM-2016 FOR ASIA-PACIFIC REGION AND INNOVATIVE STRATEGIES FOR DEVELOPMENT SUMMIT WAS SUCCEFFULLY ORGANIZED
The ITU “Asia-Pacific Regional Development Forum-2016 (ITU RDF2016) with the theme “ICTs for Smart Sustainable Asia-Pacific” and “Innovative Strategies for Development Summit” (ISDS) was held successfully from June 06-10, 2016 in Manila, Philippines
11.08
CRC EXPERTS PARTICIPATED IN THE “COSTING AND PRICING INFRASTRUCTURE ACCESS” TRAINING PROGRAMME
CRC experts participated in the “Costing and pricing infrastructure access” training jointly organized by the ITU, National Broadcasting and Telecommunications Commission (NBTC) and the Ministry of ICT of the Kingdom Thailand from August 15-19, 2016 in Bangkok.
11.08
CRC CHAIRMAN MEETS REPRESENTATIVES FROM KOREA COMMUNICATIONS AGENCY, THE REPUBLIC OF KOREA
CRC CHAIRMAN MEETS REPRESENTATIVES FROM KOREA COMMUNICATIONS AGENCY, THE REPUBLIC OF KOREA
11.07
THE 26TH UPU CONGRESS WAS SUCCESSFULLY HELD IN TURKEY
The 26th Universal Postal Union (UPU)’s congress was held in Istanbul, Turkey from 21st to 23rd September 2016.
11.07
CRC representatves participated 14TH world telecommunication/ICT indicators symposium
CRC representatves participated 14TH world telecommunication/ICT indicators symposium
11.07
MOU HAS BEEN RENEWED BETWEEN CRC AND RAPA
MOU HAS BEEN RENEWED BETWEEN CRC AND RAPA
11.07
White paper 2016
Performance and Accountability Report
11.07